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Building Trust: Social License for Infrastructure

This report, developed in partnership with L.E.K. Consulting, explores the increasing relevance of social licence across businesses, governments, and institutions. It provides insights into the unique social licence challenges facing the infrastructure sector and outlines a series of key principles that should underpin how infrastructure organisations develop and manage their social licence.

The report highlights that where governments and businesses have adequately developed and maintained their social licence, and earned the trust of the community, they are able to deliver assets and services in a streamlined manner. Good business practices allow organisations to attract and retain customers and provide a robust foundation to garner support from communities for future projects.